Paid ads
What is PPC (pay-per-click) advertising?
IN SHORT
Pay-per-click (PPC) advertising is a model where you place ads on a platform such as Google or Meta and pay only when someone clicks. Placement is decided by an auction that weighs your bid and the quality of your ad, so a better ad can win at a lower price than a bigger bid.
By The Webtec team, SEO, AEO and growth specialistsReviewed October 11, 202611 min read
- You pay per click, not per view, and the price comes from an auction, not a rate card.
- Search ads catch people already looking. Social, display and video ads create interest in people who were not.
- Ad quality and relevance change what you pay, so a bigger budget alone does not win.
- No one can promise a cost per click or a return. Both vary by industry, season and competition.
What paid advertising is, in plain terms
Paid advertising means paying a platform to show your message to a chosen audience. The most common version is pay-per-click (PPC): you set a budget, the platform shows your ad, and you are charged when a person clicks through to your website.
This is different from SEO, where you earn visibility without paying per visit. Paid ads start the day you switch them on and stop the day you switch them off. That makes them fast and measurable, and also means they never build an asset the way a good page or a strong reputation does.
Not every paid model is pay-per-click. Some campaigns charge per thousand views, and some charge per view of a video. The click model dominates search and is common on social, so it is the right place to start.
Search, social, display and video: four different jobs
Search ads appear on the results page when someone types a query. Google describes Search campaigns as text ads that reach people who are actively looking for what you offer (Google Ads Help, "Choose the right campaign type", as of October 2026). The person has already stated a need, so intent is high and so is competition.
Social ads, on Meta (Facebook and Instagram) and similar platforms, find people by who they are and what they do, not by what they just typed. Nobody on Instagram is searching for an accountant. You are interrupting, so the ad has to earn attention before it can win a click.
Display ads are image ads placed across websites and apps. Google describes Display as a way to extend reach beyond Search and to re-engage people who already visited your site. Video ads run on YouTube and other sites and suit awareness and consideration more than immediate sales.
- Search: capture demand that already exists. Best for urgent or specific needs.
- Social: create demand among people who fit your customer profile. Best for visual, impulse or considered purchases.
- Display and video: stay in front of people over time and bring back past visitors.
- Performance Max: Google’s automated campaign type that runs across its inventory from one campaign. Powerful, but it gives you less control (see Google Ads account structure).
How the auction decides who is shown and what you pay
Every time a search happens or a page loads, an ad auction runs in a fraction of a second. Google states that separate auctions run for each ad location and that ads are ordered by Ad Rank, which combines several factors: your bid, the quality of your ads and landing page, minimum quality thresholds, the context of the search, and the expected effect of ad assets such as phone numbers or extra links (Google Ads Help, "How the Google Ads auction works").
Your bid is the most you are willing to pay for a click. Google states you often pay less than that maximum. Google also states that a relevant ad with strong assets can win a higher position at a lower price, even against higher bids. That is the single most useful fact in paid search: quality is a discount.
Meta works on the same principle with different parts. Its explanation of ad auctions says the auction does not simply pick the highest bid, and that estimated action rates and ad quality together measure how relevant an ad is (Meta for Business, "Ad auctions explained"). Ads that break Meta’s advertising standards are rejected.
What drives the cost of a click
Nobody publishes one cost per click that applies to you, and anyone quoting a fixed number is guessing. Cost per click is a result of the auction, so it moves with competition, relevance and context. A rule of thumb that holds everywhere: the more advertisers want the same searcher, and the more that searcher is worth, the higher the price.
Cost per click is only the first number. What matters to the business is cost per lead or per sale. Take a click costing a fixed amount and a landing page where 1 in 20 visitors enquires: the cost per enquiry is 20 times the click cost. Double the enquiry rate and cost per enquiry halves, with no change to the auction.
- Competition: how many advertisers bid on the same searches, and how hard.
- Relevance: how closely the ad and landing page match what the person asked for.
- Intent: searches that signal buying (a service plus a place) cost more than learning searches.
- Context: location, device, time of day and the other ads on the page all shift the price.
- Your own conversion rate: it decides what a click is worth, and so what you can afford to pay.
How to start without wasting money
Start from the business number, not the ad. Work out what a new customer is worth to you and what you can afford to pay to get one. That is your ceiling for cost per lead or sale. Without it, every campaign looks fine or terrible depending on your mood.
Next, pick one channel that matches intent. For a business whose customers search for it, start on search. Build a tight account (see Google Ads account structure), send clicks to a page built for one action (see Landing pages for ads), and install tracking before you spend a cent (see Conversion tracking and attribution).
Then run it long enough to learn. A week of data from a handful of clicks tells you almost nothing. Decide the review date in advance, and judge the campaign on leads or sales, not on clicks.
How to measure whether it is working
Track four numbers in order. Spend, clicks and click-through rate (clicks divided by views) tell you whether the ad is attracting attention. Conversion rate (conversions divided by clicks) tells you whether the page and offer work. Cost per conversion tells you what a result costs. Revenue or margin per conversion tells you whether you should keep going.
Be careful with platform-reported conversions. Each platform counts the results it can see and tends to credit itself. Compare what the platform says with what your own records say: calls answered, forms received, orders in your shop. When they disagree, your records win. The causes of the gap, including attribution, are explained in Conversion tracking and attribution.
When paid advertising goes wrong, and what is changing
The common failures are quiet. Budget goes to broad searches that never buy and that negative keywords would have blocked, the ad promises something the page does not deliver, or tracking counts the wrong event, so the platform’s automation learns from bad signals. Each one looks like “ads do not work” from the outside.
The direction of travel is more automation. Google’s Performance Max runs across Search, YouTube, Display, Discover, Gmail and Maps from a single campaign (Google Ads Help, "About Performance Max campaigns"), and bidding is increasingly set by the platform. Automation rewards clean conversion data and clear goals, and punishes vague ones. The owner’s job moves from pulling levers to supplying good inputs: accurate tracking, strong offers and fast pages.
Examples by industry
- LAW FIRMS
A two-lawyer employment law firm (fictional example). The firm wants new client enquiries and assumes social ads and search ads are interchangeable.
- They list the searches a person types when they are dismissed from work and choose search, because those people already have the problem.
- They work out what a typical new matter is worth and set a ceiling for the cost of an enquiry before building anything.
- They keep the location to the courts and areas they actually serve, so clicks from elsewhere do not drain the budget.
Takeaway: When a person is actively searching for help, search ads reach them at the moment of need. Start there, with a ceiling worked out first.
- TRADES, CONTRACTORS AND HOME SERVICES
A heating and plumbing contractor serving one metro area (fictional example). Emergency calls are the best work, and the owner wants more of them without paying for wasted clicks.
- They target urgent searches in their service area and show their phone number as an ad asset, so people can call straight from the result.
- They set the schedule so ads run when the phone is answered, and review which searches triggered ads each week.
- They send clicks to a page about the specific service, not the homepage, with the number at the top.
Takeaway: For urgent local services, intent, a nearby location and a call button matter more than reach.
- E-COMMERCE BRANDS
An online shop selling outdoor gear (fictional example). The shop wants new customers, and the owner is unsure whether to use search, social or video.
- They use search for products people already name, and social to introduce new items to people who fit their customer profile.
- They use display and video to bring back visitors who looked at a product but did not buy.
- They judge each channel on orders and margin recorded in their shop, not on the platform’s own report.
Takeaway: Different channels do different jobs. Match each to a stage of the buying journey and measure all of them on real orders.
HOW WEBTEC DOES IT
How Webtec runs paid ads: how we do it
We start from the business number, not the ad format, so the campaign has a clear job and a clear way to be judged.
- Work backwards from what a customer is worth to a sensible cost per lead or sale.
- Set up conversion tracking and test it before any budget is spent.
- Build landing pages for ads with our conversion team, so clicks lead somewhere that works.
- Report on leads and sales, with a project manager as your contact.
Common mistakes
- Judging campaigns on clicks. Clicks cost money and prove nothing. Judge on leads, sales and cost per result.
- Not knowing what a customer is worth before starting. You cannot set a sensible budget or target, so you cannot tell success from loss.
- Sending paid clicks to the homepage. The visitor has to hunt for what the ad promised, and many leave.
- Switching on ads before tracking works. The platform’s automation then learns from missing or wrong data, and you pay for it.
- Changing everything every few days. Bids, ads and keywords never get enough data to show what works.
- Trusting a quoted average cost per click. Averages hide your industry, your area and your competitors. Only your own account data counts.
- Treating ads as a replacement for the rest of marketing. Ads rent attention. Reviews, a clear website and good follow-up decide whether it converts.
Checklist
- You have written down what a new customer is worth and the most you can pay to win one.
- One channel is chosen because it matches how your customers look for you.
- Every ad points to a page built for one action, not the homepage.
- Conversion tracking is live and tested before spend begins.
- You have a review date and a rule for what counts as success.
- Reported conversions are compared against your own records of calls, forms and orders.
- Someone owns the account and checks search terms or placements on a schedule.
Questions
What is PPC in simple terms?
PPC stands for pay-per-click: you pay an ad platform only when someone clicks your ad. You choose where the ad appears, who sees it and the most you will pay per click, and an auction decides the rest. Google Ads is the most common PPC platform for businesses whose customers search for them, and Meta Ads is the most common for reaching people on Facebook and Instagram. The model is attractive because you can start small, see results quickly and stop at any time. The catch is that you pay for clicks, not for customers, so the page, the offer and the tracking decide whether the money turns into revenue.
How much does PPC cost?
It depends on your industry, location, competition and the value of the search, and no honest source can give one number. You set your own budget, and the cost per click comes from the auction, so it moves daily. Treat any published average as a rough reference that varies by industry, and test your own account instead. A better way to decide is to work backwards: what is a customer worth, how many clicks does it take to win one, and so what can you pay per click. Separately, expect a management fee if an agency runs it, and the cost of a good landing page.
Is PPC better than SEO?
Neither is better, because they do different jobs. PPC buys visibility immediately and stops when you stop paying, so it suits a launch, a seasonal offer or a test. SEO builds visibility that keeps working without per-click fees, but it takes months and cannot be guaranteed. Many businesses use ads to learn which searches and messages convert, then invest in organic pages for those topics. If you need leads this month, ads can help. If you want a durable channel, you need SEO as well. Our [SEO service](/services/seo/) and [digital ads service](/services/digital-ads/) are built to work together.
How long before PPC shows results?
Clicks and impressions arrive within hours of approval, but useful conclusions take longer. A new account needs time to collect enough conversions for the platform’s automated bidding to learn, and you need enough clicks to see which ads, searches and pages perform. Plan for several weeks of setup and learning before judging the account, and for ongoing optimization after that. Be wary of anyone promising a return in the first week. What you can do quickly is confirm that tracking works, that ads show for the right searches and that the page loads fast.
Is PPC right for a small or local business?
Often yes, if people search for what you sell and a single customer is worth more than the cost of a few clicks. Plumbers, clinics, law firms and accountants are typical examples, because the search itself signals need. It is a poorer fit when customers rarely search for the product, the margin is thin, or the website cannot convert visitors. Start with a narrow location, a few high-intent searches and a firm budget cap. Our [digital ads service](/services/digital-ads/) covers setup and ongoing management, and you can find examples for your sector in our industry hubs.
Sources
The Webtec team
SEO, AEO and growth specialists. Researched and reviewed by the Webtec team.
Related guides
Pick up where this one leaves off.
- 01Google Ads account structureHow to structure Google Ads: campaigns, ad groups, match types, negative keywords, bidding strategies and the limits of Performance Max, in plain English.
- 02Landing pages for adsHow to build a landing page for PPC: Quality Score and landing page experience, message match, one goal per page and speed, with tests you can run this week.
- 03Conversion tracking and attributionHow to track ad conversions: GA4 key events, Google Ads tracking, enhanced conversions, consent mode, attribution models and their limits, and offline sales.
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