Frequently asked questions
Questions about working with Webtec, answered.
How projects start, who you talk to, what you own and what happens after launch. Search the answers, or ask your own question.
About Webtec
Who we are, where we are and who we work with.
Webtec is a digital growth agency headquartered in Stockholm, Sweden. We rebuild websites and grow businesses through design, SEO, AEO, paid ads, and branding, delivered by one in-house team working remotely across the globe. Since 2017 we have worked with more than 4,000 businesses and delivered 1,574+ projects, from websites to larger builds.
Our headquarters is in Stockholm, Sweden. One in-house team works remotely across the globe, and we serve established small and mid-size businesses in Europe and North America.
Established small and mid-size businesses that want a website and search presence that brings in customers, plus larger companies that need a custom Premium site. We work across 35 industries, each with its own page on how buyers in that field choose.
Yes. One in-house team does the work, working remotely. Every account has named people on it, and every piece of work is reviewed and approved before it ships.
Yes. We work alongside in-house marketers, developers and other agencies: we share the plan, swap ideas and split the work so nothing overlaps. If you do not have a marketing team, we become it.
Yes. Our projects show sites we have built, and our reviews link to the platforms they were left on. We publish a result only after the numbers are verified and the client has said yes.
Working together
How a project starts, who you talk to and how you hear from us.
Book a call, or start with the free audit of your website and AI visibility. On the call we look at your site, your search visibility and your goals, then agree the scope with you. Nothing starts until you have agreed to it.
A project manager on every account. With a Growth Manager, you also have one named person who owns your plan each month and brings in our specialists when the work needs them.
Constant communication with your project manager, and one report a month in plain English on ongoing work like SEO. With a Growth Manager you also get a monthly meeting to review the numbers and decide what comes next.
We work remotely, so meetings happen on video calls. That is how kickoffs, reviews and monthly meetings run, wherever you are.
Access to the accounts we work on, one person who can approve decisions, and what you know about your customers. Your analytics and content stay in your own accounts, and the plan and your approvals are what keep a project on schedule.
It depends on the scope, so your proposal sets out the timeline before you agree to anything. Clear approvals at each stage are what keep it on schedule.
Pricing and contracts
What it costs and how the commercial side works.
Our starting prices are published, so you can see them before you talk to anyone. Your exact price depends on scope and is confirmed in your proposal.
This is agreed with your Webtec sales representative and written into your agreement before any work starts. For SEO we recommend six months, because that is roughly how long technical fixes, new pages and trust take to compound, but the choice is yours.
Send a short message in your project in Basecamp, and we start the cancellation from there. You do not need to book a meeting. The term and renewal are written into your proposal before you sign.
This is agreed with your Webtec sales representative and written into your agreement before any work starts. That covers the currency, the payment method and the schedule. Ongoing work like SEO is billed monthly.
This is agreed with your Webtec sales representative and written into your agreement before any work starts. Ask your sales representative to walk you through it on your first call.
No. Nobody controls Google or AI assistants, so we never guarantee rankings, traffic or revenue. We commit to the work: a clear plan, named people, and a monthly report that shows what moved and why.
Ownership, hosting and data
What you own, where your site lives and how we handle data.
You own the code, and we document it, so your team can work alongside ours or take over. Your content lives in your own CMS account.
Hosting is flexible: we can run it for you, or it can sit in your name, as agreed in your contract. Either way, you own the code.
You do. Your accounts stay in your name, you pay the platform directly, and we work inside them with the access you give us.
Confidentiality is part of the commercial terms. This is agreed with your Webtec sales representative and written into your agreement before any work starts.
Our privacy policy explains what we collect and why. This site uses only the cookies it needs to work, and you can change your choice at any time from the cookie settings in the footer.
Services and AI search
What we do and how it fits together.
Website redesign and development, e-commerce, SEO, AEO for AI search, conversion rate optimization, paid ads, branding and copywriting, plus a Growth Manager who looks after you after launch.
AEO, answer engine optimization, makes your business easy for AI assistants like ChatGPT and Google AI Mode to find, trust and recommend. If your buyers ask an assistant before they search, it is worth checking what it says about you.
Yes. The free audit asks real buyer questions to an AI assistant with live web search and shows whether you are named, alongside a check of your website.
One named person who plans and recommends what to do online each month, in what order, and brings in our specialists to do the work. It is the part most businesses are missing after a website launches.
By the enquiries, calls and sales your site brings in, not traffic alone. We agree the numbers that matter at the start and report on them every month.
Support and after launch
Help, changes and what happens once you are live.
You can keep growing with a Growth Manager, add ongoing services like SEO, or simply come to us when you need a change. Our support centre answers the common questions on updates, logins, domains, email, reports and billing.
Send a support request and it reaches our team: website updates, technical issues, access, domains, SEO, reports and billing.
Response times depend on your plan. This is agreed with your Webtec sales representative and written into your agreement before any work starts.
Tell your sales representative which languages your site and support need. This is agreed with your Webtec sales representative and written into your agreement before any work starts. You can also read about us in Swedish.
Careers and partners
Joining the team or working alongside us.
Our careers page lists how we work as a remote team and any open roles.
Yes. Agencies, consultants and businesses that refer clients to us can see how the partnership works.






































































