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Reviews

What clients say. The good and the hard.

50 reviews from four platforms, with the negative ones included and answered. If you have read something worrying about us, it is probably on this page, with our side of it.

5.0191 reviews on GoogleGoogle Business Profile

RATINGS BY PLATFORM

Every rating, with the one-stars left in.

Four review platforms and one for the team. We show the spread, not just the average, because the average hides the people who had a bad time.

  • GoogleGoogle191 reviews5.0

    Google Business Profile, checked 24 October 2026

  • TrustpilotTrustpilot79 reviews4.3

    80% five-star and 15% one-star

    • 5★80%
    • 4★4%
    • 3★0%
    • 2★1%
    • 1★15%
  • DesignRushDesignRush50 reviews4.9

    Verified client reviews

  • BarkBark130+ reviews5.0

    Verified on Bark

  • GlassdoorGlassdoor32 employee ratings5.0

    100% would recommend working here

ALL REVIEWS

Real voices, one wall of them.

Real reviews from clients, newest platforms first. Short excerpts are marked, and every card links to where it was posted.

Swipe each row

  • Google
    Webtec is fantastic and you should hire them. Over the years, we have worked with many companies - and many of them good at what they do. The thing that really separates Webtec from others however is that Webtec really knows how to anticipate the needs of their clients, and then provides the necessary support needed - such that it always looks like magic.
    Daniel DroiletGoogle · Client since 2021
  • Bark
    We are a small non-profit but Webtec design has treated us like a fortune 500 Company. Always responding promptly to any needs that may arise along with top notch customer service and sales.
    Jay SBark · Client since 2023
  • Google
    We have used Webtec to build and maintain our website. We couldn't be more pleased with the speed and quality that they were able to deliver. We are in the process of refreshing our content on our website and the Webtec team has been very responsive and affordable! We would recommend them highly.
    Betsy RomeriGoogle · Client since 2019
  • Google
    Working with this team has been incredible! Together we were able to recreate our entire website in a timely and seamless manner. Their support during and even after the completion of our website has been superb!
    Josh JohnstonGoogle · Client since 2020
  • Google
    Webtec has been great to work with. They redesigned our business site and made the experience very simple. We greatly appreciated their professionalism and friendly service. Great company that values customer satisfaction above all else!
    Diane SeymourGoogle · Client since 2022
  • Google
    The design team knocked it out of the park with a custom website that communicates Agile Search Inc.'s capability to build unstoppable teams. The Webtec team was easy to work with, responsive, and collaborative throughout the entire redesign.
    John ComptonGoogle · Client since 2020
  • Bark
    Webtec helped transform our company website very quickly and efficiently. I appreciated the professionalism, speed and quality of their work. Their pricing is also very competitive. We use them for ongoing support, and they have always been very responsive and resolved any issues we had quickly. I highly recommend them.
    Poseidon PBark · Client since 2021
  • DesignRush
    We partnered with Webtec to design our new iMesh360 website, and the results exceeded expectations.
    Daniel MoussaDesignRush
  • Google
    ⭐⭐⭐⭐⭐ Absolute Empfehlung! Wir sind mehr als zufrieden mit der Zusammenarbeit mit Webtec als unserem Website-Developer-Team. Von Anfang an lief alles professionell, strukturiert und absolut zuverlässig. Unsere Wünsche wurden nicht nur umgesetzt, sondern sogar übertroffen. Ein ganz besonderes Lob geht an unseren SEO-Spezialisten Adnan! Seine Arbeit ist einfach exzellent. Dank seiner Expertise hat sich unsere Sichtbarkeit deutlich verbessert, unsere Rankings sind gestiegen und wir sehen messbare Erfolge. Adnan arbeitet strategisch, transparent und mit enormem Fachwissen – man merkt sofort, dass hier ein echter Profi am Werk ist. Die Kommunikation war jederzeit schnell, freundlich und lösungsorientiert. Wir fühlen uns bestens betreut und können Webtec – insbesondere Adnan – uneingeschränkt weiterempfehlen. Vielen Dank für die großartige Zusammenarbeit! 🙌

    In English: absolute recommendation. More than satisfied, professional, structured and reliable from the start. Special praise for our SEO specialist, Adnan: visibility is clearly better and rankings have risen, with measurable results. Communication was fast and friendly.

    Barbara KometerGoogle · Feb 2026 · Hotel client, written in German
  • Google
    WebTec Web Agency did an excellent job for us. Their communication was clear and consistent, the quality of their work was excellent, and they were professional and easy to work with throughout the entire process. I highly recommend them.
    John OwensGoogle · Mar 2026
  • Google
    In my experience working with Webtec as a business owner, I have never experienced a company that takes pride in what it does and enjoys doing it, as I see when having meetings with their customers, to fulfill the projects being performed, very punctual. Teamwork makes the dreamwork. Thank you webtec.
    Dempsey NobleGoogle · Feb 2026
  • Google
    Our company utilized Webtec to be able to redesign our website and Bilha Njau and Hans and team was amazing to work with. They did a great job not just on the design but on the communication and updates. The process was smooth and the updates were quick.
    Brian FontenotGoogle · Jul 2026
  • DesignRush
    Webtec helped us create an amazing website to convey our mission and gain traction online. We’ve had far more contacts compared to our old one, and it’s far more optimised. Very enthusiastic, a great team to work with.
    Verified DesignRush clientDesignRush · Dec 2024 · Financial services, WordPress
  • DesignRush
    Every item was delivered on time, and when we had concerns about specific ideas, they were willing to rework and present new ones. The team was great at listening to our feedback.
    Verified DesignRush clientDesignRush · Dec 2024 · Furniture, branding and web design
  • Trustpilot
    We’ve had an excellent experience working with Webtec on our website development.
    Damijan PerhavecTrustpilot · Aug 2026 · excerpt
  • Trustpilot
    The attention to detail, communication, and overall quality of work were outstanding.
    AndrewTrustpilot · Jun 2026 · excerpt
  • Trustpilot
    Sergio and the team have been very accommodating and patient.
    LeeTrustpilot · Apr 2026 · excerpt
  • Google
    Been a webtec client for a while now and so far they're the best in what they do, they redesigned my website, improved my seo which has skyrocketed traffic to the website...I highly recommend their services.
    Nassim JokoGoogle · Client since 2020
  • Google
    Great support and experience from these guys. I was apprehensive about using a web developer, but they proved me wrong. They continue to support me with any website requests and they resolve things within 24 hours, which is great for a business like mine.
    Moeed AminGoogle · Client since 2019
  • Google
    I love this team! The process is so organized, everyone is super witty and the company specializes in website innovation and business development. They keep upgrading their host of services. I would definitely recommend this team and already have for my clients.
    Kojenwa MoittGoogle · Client since 2020
  • Google
    From the minute we started with this group they have been excellent. Their knowledge on building our website was second to none, how patient they were with our whole team was incredible, and the finish product is better than we could have asked for. Even after our website launched, they still reached out to us to see if we needed anything. Thank you!
    Omar EdwardsGoogle · Client since 2022
  • Google
    I was contacted out-of-the-blue by Webtec inquiring into redeveloping our website. At first I was reluctant but our old site was pretty rusty, so I gave the go-ahead. They quickly developed a great new site, and the process was perfectly managed. Would recommend!
    Nick SchmanskyGoogle · Client since 2021
  • Google
    Webtec took the time to listen and understand what my business was truly about and came up with the creative solutions to help me showcase it.
    Rita GubalisGoogle · Client since 2021
  • Bark
    I appreciated their attention to detail and ability to deliver on time and on budget. I highly recommend these guys to anyone looking for top-notch web development services!!
    Greg KBark · Client since 2023
  • Google
    Webtec created a beautiful, polished, and professional website for DigiCo Global. The quality of the design and overall presentation was excellent, and I was genuinely pleased with the final result. The team was amazing throughout the creation process. They responded quickly to my requests, communicated well, and worked with me to bring the website together at a very high level. When a recent misunderstanding arose regarding my subscription and they were also willing to work with me toward an amicable resolution, which I truly appreciated. Overall, I had a very positive experience with Webtec’s creative team and the quality of their website design.
    MMM GroupGoogle · Sep 2026 · DigiCo Global
  • Google
    Bilha and her team were incredibly professional, responsive, and patient throughout our website redesign. We can be demanding clients, but she handled the process with clarity and steady guidance. She made thoughtful, knowledgeable recommendations on the features we wanted to implement and demonstrated strong design judgment. Communication was consistent and we look forward to continuing to work with the team on SEO and other marketing initiatives. Highly recommend.
    Stepp CommercialGoogle · Mar 2026
  • Google
    Pro active, collaborative and willing to support website management.
    Nandini MenonGoogle · Jan 2026 · excerpt
  • Google
    Webtec approached us in 2023 asking to resign our website. I was a little apprehensive at first, but knew it was time for a redesign, they show me a mockup of what my website could look like and I was impressed, the mock up was sleek and fresh so I went for it. Cornel and the team was so patient with me during the process. I also love that I have the freedom to make edits on my website myself. The Customer Service team responses are fast and I will continue to be a loyal client!
    TheCreativeOneGoogle · Dec 2025
  • Google
    Working with Bilha and her team at Webtec was a positive experience overall. From the start, she took the time to understand our business, our audience, and what we needed the site to accomplish. The team produced clean, professional work and stayed open to feedback throughout the project. There were a few points where communication or follow‑through wasn’t as consistent as we expected, which led to some delays and extra clarification. These issues weren’t major, but they did affect the overall workflow and are the main reason for a 4‑star rating instead of 5. Even with those gaps, the team remained collaborative, and the final product met our needs. I’d recommend Bilha and her team to business owners looking for a capable web design partner, with the note that more consistent communication would make the experience even stronger.
    Christine DavisGoogle · Mar 2026
  • DesignRush
    We were updated weekly of design process and had access to Figma to follow progress in real-time and make notes within the application. The design was excellent and executed exactly as we requested.
    Verified DesignRush clientDesignRush · Dec 2024 · Furniture, web design
  • Trustpilot
    The team from sales to execution has been professional, personable, and responsive.
    MBTrustpilot · Oct 2026 · excerpt
  • Trustpilot
    Working with Shay throughout my Webtec experience has been awesome.
    Kendra JohnsonTrustpilot · Jul 2026 · excerpt
  • Trustpilot
    He has been super patient, helpful and willing to go the extra mile at all times.
    Indy VegaTrustpilot · May 2026 · excerpt
  • Trustpilot
    Bilha Njau and team were Amazing from day one.
    Jimmy R.Trustpilot · Apr 2026 · excerpt
  • DesignRush
    Extremely professional team-- very consultative on how to develop a modern web interface. Excellent support for design and graphics. Met each timeline and was very responsive to edits and updates.
    Pat FlanaganDesignRush
  • Bark
    Wow, just wow! I am so impressed with WebTec's work on my website redesign. They took my vision and turned it into a stunning reality. The team was communicative, creative, and incredibly professional.
    William TBark · Client since 2022
  • Google
    Great team of sales people, project managers, website designers, developers, customer service personal, etc.! We're very grateful for everything they did to make our website look great!! Furthermore, the monthly business package is WORTH IT!! I wish I did this earlier in the process and I have no problem paying the ongoing monthly charge because I think it is very much worth the value.
    Ben CramerGoogle · Client since 2021
  • Google
    I totally recommend working with Webtec. Very helpful staff, with management highly involved with supporting clients. Their web programmers were always on top of things and were very flexible with our requests and customization. We hired them long term for overseeing all our website updates and hosting.
    Gonzalo De la BarraGoogle · Client since 2022
  • Google
    Webtec has done a great job with my website! The team is easy to work with, they make sure everything is done exactly as I wanted. The Customer Care team has also been responsive after the website launch with updates and making sure our relationship is well cared for in the long-term! Very happy with them and would definitely recommend!
    John LestinaGoogle · Client since 2021
  • Bark
    Webtec did a fantastic job designing and creating our new company website. They gave us terrific design advice and worked with us on some of our unusual requirements. They were a pleasure to work with and I highly recommend them!
    Amy GBark · Client since 2023
  • Bark
    I had a great experience working with Webtec. The team was knowledgeable, responsive, and professional throughout the entire process. They took the time to understand my business needs and created a website that exceeded my expectations. Good job guys!
    EvelinaBark · Client since 2023
  • Google
    The team at Webtec were amazing to work with, they supported us throughout the journey from the beginning to the end, would highly recommend!
    EntSimGoogle · Jul 2026
  • Google
    I was really happy with the results from Webtec. The website looks professional and received positive feedback from our customers. The process was very simple and provided us with much needed docuemntation and feedback sessions.
    James HintonGoogle · Mar 2026
  • Google
    TryWebTec has proven to be a dependable and competent partner. Clear timelines, good follow-up, and a strong service mindset. Everything has been handled professionally and efficiently. Looking forward to continuing our collaboration.
    Carlos GarcíaGoogle · Jan 2026
  • Google
    Working with Davor and his team at Webtec has been an outstanding experience. From the very first conversation, Davor took the time to understand our business, our audience, and what we needed the website to accomplish. He didn’t just build a site, he thought strategically about how every page should serve our clients.
    Bill CollinsGoogle · Feb 2026
  • DesignRush
    Great working with them. They have a solid customer service, with knowledgeable people that also have great personality. Their communication is streamlined for updating our website.
    Verified DesignRush clientDesignRush · Dec 2024 · Retail, web design
  • DesignRush
    I was really impressed how well they took content from the old website together with the new brand guidelines, and made something beautiful and highly user friendly out of it.
    Verified DesignRush clientDesignRush · Dec 2024 · Furniture, web design
  • Trustpilot
    The project took around 32 days and communication was really good throughout.
    Michelle Marklund LinderothTrustpilot · Sep 2026 · excerpt
  • Trustpilot
    The cadence of response and design execution was outstanding.
    Eric MacDougallTrustpilot · Jun 2026 · excerpt
  • Trustpilot
    Their team is not only kind and responsive, but also incredibly fast, collaborative, and dynamic.
    Grey MendozaTrustpilot · Apr 2026 · excerpt

THE HARD REVIEWS

Some clients had a bad time. Here is what they said.

Not every project goes well, and we would rather you heard that from us. These are the harshest reviews we have, summarised fairly, with what we said at the time and what we do differently now.

  • TrustpilotApr 2026

    Leon Versfeld

    What they said

    The new site felt like a copy of the old one with errors left in, replies slowed after launch, extra fees came with delays, the project passed $9,000, monthly charges were unclear, and the IT team flagged plugins as a security risk.

    What we said

    We agreed publicly that a rebuild should never ship as a copy of the old site with errors left in, and offered to go through the billing with the owner.

    What we do differently

    Every rebuild is checked by a second person before you see it and approved by you before launch, plugins are reviewed before go-live, and invoices say what each charge is for.

    Read the original
  • Trustpilot2026

    Jack R.

    What they said

    The site looked like a template, replies stopped, and the card kept being charged after the 12-month plan.

    What we said

    We acknowledged it was hard to cancel, offered to review the billing history and to stop any charge made in error.

    What we do differently

    Term, renewal and how to exit are written in your proposal before you sign, and ending a plan is a conversation with a named person, not a form.

    Read the original
  • Trustpilot2026

    Cullen Brown

    What they said

    Conversion did not improve despite the cost, the team seemed new to Shopify, and the people on the project kept changing.

    What we said

    We said our team should not have been learning Shopify on a client’s project, and offered to review the account and discuss further work at no cost.

    What we do differently

    We match your project to a specialist who has done it before, and tell you plainly when something is outside our strengths.

    Read the original
  • Trustpilot2026

    Konrad Plochocki

    What they said

    An unapproved version went live with the wrong phone number, the project took about 14 months, and the SEO work was not visible.

    What we said

    We called it a process failure on our side, accepted that the timeline was too long, and asked to verify the SEO scope.

    What we do differently

    Changes are listed and approved before launch, the timeline is written into your plan, and your monthly report shows the SEO work done.

    Read the original
  • DesignRushJun 2025

    Ayanna Financials

    What they said

    The site took six months of a one-year plan, the developer went on leave without the client being told for a month, and charges continued after concerns were raised.

    What we said

    Staffing gaps and slow replies are exactly what a client should never find out about late.

    What we do differently

    If the person on your project changes, you hear it from us the same week, and your Project Manager covers any gap.

    Read the original
  • TrustpilotApr 2026

    Jordan

    What they said

    A strong sales pitch full of the right words (storytelling, funnels, A/B tests), then work that felt outsourced, with dated graphics. Their advice: do your homework before paying an agency this much.

    What we said

    Our CEO, Pontus, replied that the team is a full-time, in-house team working remotely, not freelancers from Fiverr or Upwork, and offered to personally put right anything that missed the standard, at no cost.

    What we do differently

    You see a free design for your site before you commit, so you judge the quality first, and every project is planned and delivered by our own team.

    Read the original
  • TrustpilotSep 2026

    British School of Excellence

    What they said

    After they left us, two independent specialists found 91 plugins, broken redirects, a dead link, duplicate mobile navigation and edits that did not show on the live site. Fixing it took about 40 to 45 hours.

    What we said

    We agreed these are specific, checkable problems that should not have been there at handover, asked to review the specialists’ findings with our senior technical team, and offered to discuss covering the cost of the fixes.

    What we do differently

    Before handover a second person checks redirects, mobile navigation and that edits publish to the live site, and plugins are reviewed so the site runs only what it needs.

    Read the original
  • TrustpilotOct 2025

    Alex

    What they said

    Three project managers, months before real work started, and a result that was largely a copy of the existing site. Charges kept coming for services the client had turned down.

    What we said

    We said three project managers and months of waiting is not acceptable, that a near-copy is not a new build, and that charging for declined services is a billing error to correct immediately.

    What we do differently

    If the person on your project changes, you hear it from us the same week, and every invoice says what it is for, so a charge you did not agree to is easy to spot, and we correct it.

    Read the original

These are summaries in our own words. If you were one of these clients and think we have got it wrong, tell us at hello@trywebtec.com and we will correct it.

WHAT AI SAYS ABOUT US

Asked an assistant about Webtec? Here is what is true.

AI summaries pull from reviews and forums. They are right about a lot, and we would rather answer the fair points than argue with them.

A typical AI summary says

“Reviews are mixed: a sharp divide between positive client testimonials and serious complaints about billing and communication.”

That is a fair reading of what is public. Most clients are very happy, and a minority were not. The table shows each point and where we stand.

The 6 points, checked

  • True2
  • Fair criticism3
  • Answered with context1

Paraphrased from AI answers to “is Webtec legit?”

  • TrueA high rating on Google: 5.0.Google shows 5.0 from 191 reviews (checked 24 October 2026).
  • TruePraise for clear communication and clean design.It is the most repeated theme in the reviews above, and Trustpilot shows 80% five-star.
  • FairUnresolved issues and less contact once a project is marked complete.Some clients told us this, and we agree it is not good enough. Your Growth Manager and Project Manager stay with you after launch.
  • FairGeneric or template-looking sites, such as basic Shopify builds.A small number of clients felt this. We now show a free website design before you commit, so you can judge the quality first.
  • FairConfusing cancellation and card charges past the agreement.This is the most serious complaint, and we take it that way. Term and exit are written in your proposal, and any charge you think is wrong, we will check with you.
  • AnsweredThe owner hides behind a privacy service.Webtec is headquartered at Drottninggatan 71C, 111 36 Stockholm, Sweden, and the team is named on our team page.

Our promise

If you are not satisfied, tell us. We will fix it, or find the fairest way forward together.

  • You speak to a named person, not a ticket queue.
  • We look at the facts with you: the plan, the invoices, the work.
  • If we cannot agree, someone from leadership sits down with you and we find the fairest way forward, with mediation if that helps.
  • We answer reviews publicly, good or bad.

QUESTIONS

About our reviews, answered straight.

01Are all the reviews on this page real?

Yes. They come from Google, Trustpilot, DesignRush and Bark, and each card links to the platform it came from. Short excerpts are marked. We do not write, edit or buy reviews.

02Why show negative reviews on your own site?

Because you will find them anyway, and because they are fair feedback. Showing them with what we said and what we changed is more useful to you than a page of five stars.

03What is your overall rating?

Google shows 5.0 from 191 reviews. Trustpilot shows 4.3 from 79. DesignRush shows 4.9 from 50 and Bark 5.0 from over 130. The numbers differ because the platforms and the people who review on them differ, so we show all of them.

04What happens if I am not satisfied?

Tell your Growth Manager or Project Manager, or email us directly. We will fix what is wrong, and if we cannot agree, we will sit down with you, with someone from leadership, and find the fairest way forward. We would rather hear it early.

05AI tools say your reviews are mixed. Is that right?

Partly, and we say so above. Most clients are very happy and a minority have had a poor experience, mostly about delays, communication after launch and billing. Those are the three things we have worked hardest to fix.

06How do I cancel or end a plan?

The term and how to exit are written into your proposal before you sign. To end a plan, speak to your Growth Manager or email us, and you will deal with a named person.

07Do you build template sites?

We start from research on your market and design for your goals. We also show you a free website design before you commit, so you can judge the quality first.

08Who is behind Webtec?

Webtec is a digital growth agency headquartered in Stockholm, Sweden, with one team working remotely across the globe. Our address is Drottninggatan 71C, 111 36 Stockholm.

09Can I talk to a current client?

Yes. Ask for references that match your industry on the call, or read the case studies and projects, where every number comes from the client’s own data.

10How do I leave a review?

Use the buttons at the bottom of this page for Google, Trustpilot or DesignRush. Good or bad, we read every one and reply publicly.

Worked with us? Tell people the truth.

Good or bad, we read every review and reply in public.

Rated by our clients

Don't take our word for it.

Some of the businesses we have worked with

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