Website updates
Change text, images, pages, menus, hours and forms.
6 answers · Updated 2026-10-17
A website is never finished. Prices change, a team member leaves, you open on Sundays for the summer, a service gets a new name. The small, steady edits are what keep a site accurate, and an accurate site is what turns visitors into enquiries. Most updates are simple. The ones that go wrong usually go wrong for the same two reasons: the request was vague, or nobody thought about what else the change touches.
That second point is the one generic guides skip. A website is a set of connected parts. A page title is also what shows in Google. A menu label is also a link that tells search engines what the target page is about. Your opening hours appear on the site, in your Google Business Profile, in structured data and in directories, and when they disagree, customers drive to a closed door. A contact form is also a lead pipeline: change one field and you may change how many people finish it. Good updates respect those connections.
This category covers the six edits clients ask for most. Request a website update shows how to write a request we can complete right first time. Change text or images covers copy, formatting traps and image handling. Add a new page explains when a page earns its place and how it is planned, previewed and measured. Update business hours keeps your details consistent everywhere. Change a contact form and edit menu and navigation cover the two parts of a site that most directly affect leads.
How the process works with us: you send the request through the support form, the support team reviews it and follows up, the change is built, and a second person checks it. Nothing goes live until you approve it on a preview link. If you are unsure whether something is a small edit or a bigger piece of work, send it anyway and say so. Your project manager can tell you how it fits your plan, and the terms of your plan are written in your proposal.
All answers in website updates
- How to request a website update that gets done right first timeWhat to include in a change request so it is done correctly the first time, with a before and after example.
- Change text or images on your website safelyHow to edit copy and swap images without formatting problems, slow pages or search surprises.
- Adding a new page to your websiteWhen a page is worth adding, how it is planned, built, previewed, linked and measured, and how to avoid cannibalization.
- Updating your business hours, phone and address everywhereHow to change hours, phone or address consistently across your site, Google Business Profile, structured data and directories.
- Changing a contact form: fields, routing, spam and testingHow to change form fields, where messages go, spam protection and confirmation, and how field count affects conversion.
- Editing your menu and navigationHow to structure menu items, keep labels short, handle the mobile menu, and avoid hurting SEO and internal links.
Questions about website updates
How do I ask for a change to my website?
Send it through the support form and pick the website update category. Say which page, what it says now, what it should say, and attach any images as links. One request per ticket keeps things clear. The more exact you are, the less back and forth there is, and the quicker we can get a preview in front of you. It also helps to say whether the change is urgent for a reason, such as a launch or event.
Can I edit my website myself?
Often yes, for simple text and images, if your site was built so that you can. Many Webtec sites run on WordPress, where small edits are straightforward. The risk is not breaking things, it is unintended side effects such as a long page title or oversized image. If you are unsure, send a request and we will make the change and check it. Ask your project manager first if you are unsure whether your plan covers self-service edits.
Will changing my website hurt my Google rankings?
Usually not, if the change is careful. Risk comes from deleting pages, changing URLs without a redirect, removing text that matches what people search for, or replacing headings casually. Fixing a typo or updating a phone number is safe. If a change touches page titles, URLs, headings or menus, tell us, and we will check the search effect first. Most updates have no visible effect on search at all, which is the outcome you want.
Why does my change not show on the live site?
Usually a saved copy is being shown. Browsers, caching plugins and CDNs (services that keep copies of your pages closer to visitors) can serve the old version. Try a private window first. Our cache article walks through it. If the old version is still there in a private window, send us the page link. Remember to check on a phone too, since mobile browsers keep their own copies.
How long does a website update take?
It depends on the size of the change and what else is in the queue, so we do not give fixed times. A text fix is small. A new page or a form rebuild needs planning, a preview and your approval. Your project manager can tell you where a request sits in your plan, and you will always see a preview before anything goes live. Telling us about a real deadline early lets us plan around it and flag if it looks tight.
What should I send with an update request?
Send the page link, the exact new wording, images as shared links (Google Drive, Dropbox or Loom), and the date it needs to be live if there is one. A short Loom screen recording pointing at the part you mean is often clearer than a paragraph. Never send passwords. We can arrange access without seeing one. One request per job keeps the follow-up clean, and we will reply on the ticket with questions.
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