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How to do keyword research

IN SHORT

Keyword research is the process of finding the words and questions your buyers type into search engines, working out what each searcher wants, and choosing which ones to build pages for. Do it by listing customer questions, checking what you already rank for, studying the results pages, and prioritising by business value, not volume alone.

By Kris Gjorgjioski, SEO and AEO: keyword research and industry benchmarksReviewed October 11, 202610 min read

  • Search intent, the purpose behind a query, usually matters more than volume. Ahrefs groups it as informational, commercial, transactional and navigational.
  • Ahrefs defines search volume as an average monthly count of searches, not a count of people or the traffic you will get.
  • Your own Search Console data shows the queries that already bring you impressions, so start there.
  • Google's guidance says to create people-first content and warns against content made mainly to attract search traffic.

What keyword research is for

Keyword research answers one question: what are my buyers actually typing, and what do they want when they type it? The output is a list of topics, each with a page to build or improve. It is a decision tool, not a list of words to repeat.

A "keyword" is any search query, and most are phrases or full questions. "Bookkeeper" and "how much does a bookkeeper cost for a small business" are both keywords, but they come from different people at different stages. The second is closer to a hire.

It sits at the start of what SEO is: pages cannot match questions you never identified. It also feeds AI visibility, because assistants break a question into parts, as the query fan-out guide explains.

Search intent comes first

Search intent is the purpose behind a query. Ahrefs, an SEO software vendor, groups it into four types: informational (the searcher wants to learn), commercial (comparing options), transactional (ready to act) and navigational (looking for a specific site). Many queries mix types.

You find intent by looking at the results. Ahrefs suggests checking three things about the top pages: the content type (blog post, product page, tool), the content format (guide, list, comparison) and the angle they share. If every top result is a comparison list and you plan a sales page, you are mismatching the intent.

This matters because Google is trying to show what satisfies the searcher. A well-written page of the wrong type may never rank, and a ranking page that serves the wrong intent will not convert.

The method, step by step

  • Brainstorm seed topics from the questions customers ask before hiring or buying: sales calls, emails, reviews and support chats.
  • Check what you already rank for in the Performance report of Google Search Console, using the Queries tab to see terms that bring impressions.
  • Study competitors: which pages bring them visitors and which questions do they answer that you do not?
  • Mine forums, question sites and customer conversations for phrasing real people use.
  • Expand each seed with a keyword tool to find related terms and variations, then group them by topic.
  • Check the results page for each group to confirm the intent and the type of page that ranks.
  • Rate and choose, then map each topic to one page.

Reading volume, difficulty and traffic potential

Search volume is an estimate. Ahrefs describes it as the average monthly searches over a year, specific to a country, and counting searches rather than unique people. Different tools calculate it differently, so treat it as a rough size, not a forecast.

Keyword difficulty is a tool's guess at how hard it is to rank. Ahrefs defines its version as the estimated number of referring domains needed to reach the top 10, and calls it a guide, not a verdict. Other vendors score it differently, so never compare across tools.

Traffic potential is often more useful than volume. Ahrefs defines it as the total search traffic the top page for a keyword receives across all the terms it ranks for. A page can attract visitors for dozens of related searches, so a single low-volume phrase can undersell a topic.

Choosing what to target

Rate each topic on business value first. Would a person with this query plausibly become a customer? A query with 50 searches a month from people ready to hire beats 5,000 searches from people who will never buy.

Then weigh effort and realism. A new site with few links will struggle to rank for a highly competitive head term, so target narrower questions where you can be the best answer. Ahrefs notes that low-volume keywords can still add up across many pages and often carry strong commercial value.

Finally, map one topic to one page. Two pages chasing the same query compete with each other. If a topic needs a service page and a guide, give each a different intent: one to buy, one to learn.

Measuring and updating your keyword plan

Check the Queries tab monthly. Look for queries with many impressions but few clicks, which usually means the title or description does not match what searchers want, or your page ranks too low. Also look for queries where an unplanned page earns visibility: those are new topics.

Keep a simple sheet: topic, intent, target page, current clicks and impressions, and next action. Review it quarterly. Demand shifts with seasons, regulation and products, so keyword research is a recurring habit, not a project.

Ahrefs notes that even the first position rarely captures all of a keyword's searches, so expect traffic well below the volume figure. Judge success by enquiries, not by ranking screenshots.

When keyword research goes wrong

The common failure is writing for keywords instead of people. Google's helpful content guidance lists producing content mainly to attract search traffic and chasing trends without real expertise as warning signs. Use keywords to understand demand, then write what genuinely helps.

The second failure is trusting tool numbers as facts. Volume, difficulty and forecasts are estimates that differ by vendor. Use them to rank ideas against each other, not to promise outcomes.

Examples by industry

Illustrative scenarios, not client results. Pick the one closest to your business.

  • ACCOUNTING AND FINANCIAL FIRMS

    A fictional accounting firm that works with online sellers.. The partners want more clients who sell on marketplaces, but the site only has a generic "tax" page.

    1. List the questions clients ask in first calls, such as how marketplace income is taxed and when to register.
    2. Check Search Console for any queries mentioning marketplaces that already bring impressions.
    3. Look at the live results to see whether searchers get guides, calculators or firm pages.
    4. Map the questions to a service page for sellers and two supporting guides with different intents.

    Takeaway: Start from the questions clients really ask, then check the results to confirm what kind of page serves them.

  • LAW FIRMS

    A fictional immigration law practice in a large city.. Broad terms like "immigration lawyer" are crowded, and the firm has few links and a new site.

    1. Break the practice into specific situations, for example a particular visa type for a particular nationality of applicant.
    2. Check intent for each: some searchers want eligibility guidance, others want to hire.
    3. Choose narrower topics where the firm has real casework experience and can answer fully.
    4. Give each topic one page with a named lawyer and a clear next step, then review Search Console quarterly.

    Takeaway: When the broad term is too competitive, win narrower questions where your expertise is genuine.

  • TRADES, CONTRACTORS AND HOME SERVICES

    A fictional heating engineer serving two counties.. The owner assumes everyone searches "boiler repair", but the keyword tool shows little volume for the local area.

    1. Write down the phrases customers use on the phone, including model names and fault descriptions.
    2. Treat low-volume local queries as valuable because they come from people with an urgent need.
    3. Check the results pages to see whether the top results are directories or company pages.
    4. Build separate pages for repair, servicing and installation, each naming the areas covered.

    Takeaway: For local services, customer language and low-volume urgent queries often beat tool-suggested head terms.

HOW WEBTEC DOES IT

How Webtec does keyword research: how we do it

We begin with your buyers' questions and your Search Console data, then check intent on the live results before anything is planned.

  • A question list drawn from your sales conversations and enquiries.
  • Review of existing queries and pages in Search Console.
  • Intent checks on the live results for each target topic.
  • One topic per page, reviewed in the monthly report, with no rankings guaranteed.
All SEO guides

Common mistakes

  • Chasing the highest volume. Broad head terms are competitive and often have unclear intent, so you spend months with no buyers arriving.
  • Ignoring intent. A sales page for a query that wants a comparison guide will not rank or convert.
  • Treating keyword difficulty as a fixed truth. It is one vendor's estimate and differs between tools.
  • Creating several pages for the same query. They compete with each other and neither wins.
  • Skipping your own data. Search Console already shows what Google associates with your site.
  • Stuffing the keyword into text. Google's guidance asks for people-first content, and stuffed pages read poorly.

Checklist

  • You have a list of the questions buyers ask just before they hire or buy.
  • Search Console queries have been reviewed for terms already bringing impressions.
  • Each target topic has a stated intent checked against the live results page.
  • Each topic is mapped to one page, with no overlap between pages.
  • Topics are ranked by business value as well as volume.
  • Volume and difficulty are used only as relative guides, from one consistent tool.
  • The plan is reviewed at least quarterly.

Questions

How do I do keyword research?

List the questions your customers ask before they buy, check which queries already bring you impressions in Search Console, then look at competitors and forums for more phrasing. Expand with a keyword tool, group terms by topic, check the live results to confirm the intent, and choose topics by business value. Map each topic to one page and review the plan quarterly.

What is search intent?

Search intent is the purpose behind a query: what the person wants to achieve. Ahrefs groups it into informational, commercial, transactional and navigational. You identify it by looking at the type, format and angle of the pages already ranking. Matching the intent is essential, because a page of the wrong type is unlikely to rank or to convert, however well it is written.

Do I need a paid keyword tool?

Not to start. Google Search Console is free and shows the queries you already appear for. Customer conversations, sales emails and forum questions are free sources of real phrasing. Paid tools add volume, difficulty estimates and competitor data, which help at scale. Their numbers differ between vendors and are estimates, so pick one and use it consistently.

How many keywords should a page target?

Target one topic per page, which will naturally cover many related phrases. A good page on one topic can rank for dozens of related queries, which is the idea behind traffic potential. Avoid creating separate pages for tiny variations, since they compete with each other. Use a second page only when the intent is genuinely different, such as one to buy and one to learn.

How long does keyword research take and how often should I redo it?

A first pass for a small business can take a few days: gathering questions, reviewing Search Console and checking results pages. After that, spend an hour or two monthly reviewing queries, and a deeper review each quarter. Demand shifts with seasons and products. Remember that ranking for chosen keywords takes months, not days.

Is keyword research different for local or niche businesses?

Volumes are smaller, and tools often show zero for niche or local searches. Do not drop them: Ahrefs notes that low-volume keywords can still carry strong commercial value. Lean on your own enquiries, Search Console queries and the wording customers use. For local queries, include the service and the place, and make sure your pages state both clearly.

Sources

Webtec reviews this page regularly. Search and platform features change, so check provider documentation for the latest. How we research and verify our guides.

Kris Gjorgjioski

Kris Gjorgjioski

SEO and AEO: keyword research and industry benchmarks. Runs keyword research and industry benchmarks at Webtec, and writes the Open Index, our sourced data on SEO and AI search.

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