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GLOSSARY

What is RICE scoring? (RICE)

DEFINITION

RICE scoring ranks ideas by Reach times Impact times Confidence, divided by Effort. Intercom published the method in 2018.

Reach is the number of people affected in a period, Impact is scored on a scale from 0.25 to 3, Confidence is 100, 80 or 50 percent and Effort is measured in person-months. Adding reach stops a small idea from outranking one that touches many people.

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