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For local businesses

Local business marketing that wins “near me”.

People choose a local business on a map, in seconds. Your profile, reviews, site and ads put you top of that list, and turn searches into visits.

  • More customers from every channel
  • Every call and form tracked
  • No setup fee

YOUR LOCAL BUSINESS

OPEN

Is it lit when someone nearby searches?

near me · open now

An illustration of a storefront at night.

STUCK ON THE COUNTER

Six notes every local owner has stuck up.

Reviews, hours and not enough time. Here is what owners tell us, and what we write underneath.

  • Customers pick the place with more stars.

    A handful of reviews loses to a competitor with a hundred, even if you are better.

    OUR FIX

    A simple, compliant review process that turns happy customers into visible proof.

    SEO and growth
  • Your profile is out of date.

    Wrong hours, no photos, no menu or services. People assume the place is closed or careless.

    OUR FIX

    A complete, accurate profile and a website that matches it.

    SEO and website
  • Customers cannot tell if you are open.

    Holiday hours, changed hours and conflicting listings send people to the wrong place.

    OUR FIX

    Consistent details everywhere people look.

    SEO
  • Walk-ins are unpredictable.

    Slow days, busy days, and no steady flow in between.

    OUR FIX

    Local search, content and ads that fill the quiet hours.

    SEO and ads
  • Booking and ordering are awkward.

    A phone that is not answered, a form that does not work. Customers try the next place.

    OUR FIX

    Simple booking or ordering and one-tap calling.

    Conversion and web tools
  • Nobody has time for marketing.

    You are behind the counter all day. It happens in bursts, if at all.

    OUR FIX

    A named growth manager and a project manager, accountable for the plan.

    Growth Manager

A DAY OF “NEAR ME”

Four searches decide your day.

People choose a local business in the moment. Here are four moments from an ordinary day, and what your business has to show in each.

  1. 7:30 am

    “coffee near me, open now”

    THEY NEED TO SEE

    Correct opening hours and a clear “open now” status.

    Business profile and SEO
  2. 12:15 pm

    “best place for lunch near me”

    THEY NEED TO SEE

    Real photos, a menu or prices, and recent reviews.

    Website and copywriting
  3. 5:45 pm

    “book a table or an appointment tonight”

    THEY NEED TO SEE

    One-tap calling, and booking or ordering that works.

    Conversion
  4. 9:30 pm

    “is this place any good?”

    THEY NEED TO SEE

    Fresh reviews, and thoughtful replies from the owner.

    Growth Manager

YOUR GROWTH MANAGER

Your business gets a growth manager who understands local.

A growth manager is the person accountable for growing your business online. Yours is briefed on how local businesses win customers: map results, reviews, accurate details, booking and ordering, the review and messaging rules and how AI search is changing how people pick a place. They are your number one contact, alongside your project manager or specialist.

Your monthly checklist

  1. ReviewsNew reviews and replies, checked every month.
  2. DetailsHours, photos and listings kept right.
  3. CustomersCalls, bookings and orders, and what brought them.
  4. Next stepOne clear recommendation, and a monthly meeting.

ALREADY KNOWS

What your growth manager brings on day one

  • How people choose a local business: map results, reviews, photos and now AI assistants
  • What moves a business up in local results
  • How to ask for reviews within the platforms’ rules
  • What the rules say about texts, emails and incentives
  • Where bookings and orders leak, and how to fix them
  • Why accurate hours and details matter more than they seem
  • Why calls, bookings and visits matter more than clicks
  • When to say no to a service that does not fit your business yet
  • Owns the plan

    Decides what to do next, and in what order, so you can stay behind the counter.

  • Meets you every month

    A monthly meeting to review calls, bookings and reviews and agree the priorities.

  • Recommends, honestly

    Clear advice, including when something is not worth doing yet.

  • Brings in specialists

    Recommends and coordinates our SEO, ads, website, copy and brand specialists when you need them.

The Growth Manager Advisor level gives direction and advice, not hands-on implementation. Many businesses start there and add services when they are ready. Established businesses can keep a growth manager on its own.

WHAT WE DO FOR YOUR BUSINESS

Pick a sticker to see how we help.

9 services built around how people choose a local business. Start with your growth manager, or with any one service.

Growth Manager

START HERE

One accountable person deciding what to do next.

YOU GETSomeone whose job is making sure your business’s growth online succeeds.

See the growth manager service
  • A named contact, alongside your project manager or specialist
  • A monthly meeting, constant communication and clear recommendations
  • Decides what to do next, and in what order, across all of our services
  • Useful on its own, and stays with you as you add services
  • “Webtec is fantastic and you should hire them.”Daniel Droilet · Google
  • “Extremely professional team-- very consultative on how to develop a modern web interface.”Pat Flanagan · DesignRush
  • “We are a small non-profit but Webtec design has treated us like a fortune 500 Company.”Jay S · Bark
  • “Great support and experience from these guys.”Moeed Amin · Google
  • “I am so impressed with WebTec's work on my website redesign.”William T · Bark
  • “Webtec has done a great job with my website!”John Lestina · Google
  • “We couldn't be more pleased with the speed and quality that they were able to deliver.”Betsy Romeri · Google
  • “Working with this team has been incredible!”Josh Johnston · Google
  • “Webtec has been great to work with.”Diane Seymour · Google
  • “From the minute we started with this group they have been excellent.”Omar Edwards · Google
  • “We partnered with Webtec to design our new iMesh360 website, and the results exceeded expectations.”Daniel Moussa · DesignRush

WHAT GOOD LOOKS LIKE

What to do, and what to stop doing.

The mistakes we see most on local businesses’ profiles and sites, and the fix for each. Platform and messaging rules vary, so check yours.

  • Ask for reviews in ways the platforms forbid.

    Follow each platform’s rules, and never buy or fake a review.

  • Leave old hours online.

    Update hours, holidays and special hours everywhere.

  • Hide your prices or menu.

    Show what you offer and what it costs.

  • Ignore reviews you dislike.

    Reply calmly, and never share customer details.

  • Text customers without clear consent.

    Get permission, and honour every opt-out.

  • Count website clicks.

    Count calls, bookings and visits.

HOW WE RESEARCH YOUR INDUSTRY

We do the homework before we build.

Generic marketing fails for local businesses because the neighbourhood, the platforms and the rules are specific. So month one is research, and you see the output of every step.

  1. 1

    We map your neighbourhood

    Who appears in the local results for what you sell, what they show, and what an AI assistant recommends when someone asks.

    YOU GETA market map of your local competitors

  2. 2

    We listen to your customers

    Your reviews, calls and questions show how people describe what they want. We write in their words.

    YOU GETCustomer-language notes that shape every page

  3. 3

    We check the rules

    We read the platform, review and messaging rules that apply to your business and flag risks before anything is published. You or your counsel have the final word.

    YOU GETA compliance checklist for your profile, site and campaigns

  4. 4

    We write the Blueprint

    A UX and SEO Blueprint sets out the pages, structure, content and the order we build in, so nothing is guesswork.

    YOU GETYour UX/SEO Blueprint

  5. 5

    We measure every month

    One report a month, in plain English, tied to calls, bookings and visits and the decisions your growth manager recommends next.

    YOU GETA monthly report and a clear next step

OUR WORK

What we have done in local businesses

Delivered work for businesses in this industry. Full case studies, with the numbers behind them, are being written.

  • Basil & Co homepage

    Basil & Co

    Website design and build

    Case study coming
  • Kingsman Pest Exterminators homepage

    Kingsman Pest Exterminators

    Website design and build

    Case study coming
  • YOUR TURN

    Let us look at your local business’s site.

    • Search basics
    • AI answers
    • Speed
    • Trust signals
    • What stops enquiries

LET’S TALK

Talk to a growth manager who knows local.

Book a call, or send us your details and a strategist will review your online presence by hand. Either way, no obligation.

Local business owner at work

Book a call with a strategist

  1. 1We listenA one-to-one conversation about your local business, who you serve and what is getting in the way.
  2. 2We tell you honestlyWhether and how we can help, and what we would do first. No sales script.
  3. 3You decideNo obligation and no pressure. If it is not a fit, we will say so.
Book a call

WHAT CLIENTS SAY

  • “Great support and experience from these guys. I was apprehensive about using a web developer, but they proved me wrong.”

    Moeed Amin · Google 2019

  • “Extremely professional team-- very consultative on how to develop a modern web interface. Excellent support for design and graphics.”

    Pat Flanagan · DesignRush

  • “We are a small non-profit but Webtec design has treated us like a fortune 500 Company. Always responding promptly to any needs that may arise along with top notch customer service and sales.”

    Jay S · Bark 2023

Questions local owners ask.

What does a growth manager actually do for a local business?

Your growth manager owns the plan for growing your business online. They review your calls, bookings and reviews each month, recommend what to do next and in what order, meet you monthly and bring in our specialists when you choose to buy the work. At the Advisor level they give direction and advice rather than doing the hands-on work. Many businesses start there, and established ones can keep one on its own.

Do we have to buy every service?

No. Start with a growth manager, or with any single service, and add more when it makes sense. We would rather you buy the one thing that fits than a package you do not need. The free audit tells us where to begin.

How much does it cost?

It depends on which services fit your business, so we scope it after the free audit instead of guessing. We will tell you the cost before you commit. For SEO we recommend six months because it takes time to compound, and we report every month so you can see what is happening.

Can you guarantee more customers or a top spot on the map?

No, and be wary of anyone who does. Search engines, maps and AI assistants change, and your results also depend on your area, your competition and your reviews. We guarantee the work: a documented plan, a growth manager and project manager, monthly reporting and honest advice about what is and is not working.

Can we ask customers for reviews?

Yes, within each platform’s rules. Some platforms discourage or forbid asking, and incentives for reviews are restricted, so we research the rules for the platforms you use and build a process that follows them. We never buy or write fake reviews.

Do we need a website, or is a profile enough?

Most local businesses are better with both. A profile wins the quick decision, and a website answers the questions people check before they come. The free audit shows what you have today and what would help most.

What do you need from us to start?

Your website address, access to your Google Business Profile and analytics if you have them, and a short call about what you offer, where and the customers you most want. The audit itself is free.

Rated by our clients

Don't take our word for it.

Some of the businesses we have worked with

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